Refunds Policy

Thank you for shopping at Mazzucato Watches. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 15 days from the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:

- The product was purchased directly from the official Mazzucato website

- The product was purchased in the last 15 days

- The product is in its original packaging

- The product isn't used or damaged

- Email requesting the return must be sent to info@mazzucatodesign.com

Products that do not meet these criteria will not be considered for return.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Mazzucato Watches .

Administrative Charges

Apart from the shipping charge, an administrative fee of USD50 will be deducted from the refund.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: info@mazzucatodesign.com, or amy@mazzucatodesign.com.