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After your payment is verified, it takes up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am (GMT+8 Hong Kong time) will not be shipped out until the next business day. If you order after 9 am (GMT+8 Hong Kong time) on a Friday, your order will likely be shipped out on the following Monday.

Mazzucato offers FREE WORLDWIDE SHIPPING on all watches.
Shipping costs can be applied in the checkout on extra items only (accessories, extra straps and more).

Mazzucato is proud to provide our customers with FREE GLOBAL SHIPPING as well as covering import duties and taxes.

If you need to change or cancel your order, please contact us immediately by emailing info@mazzucatodesign.com. Once our warehouse has processed your order, we will be unable to make any changes.

We offer a 2-year warranty on all of our watches.

Our products can be returned within 15 days from the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:

- The product was purchased in the last 15 days

- The product is in its original packaging

- The product isn't used or damaged

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.