FAQ

SHIPPING & PAYMENT INFORMATION

when will my order ship?

After your payment is verified, it takes up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am (GMT+8 Hong Kong time) will not be shipped out until the next business day. If you order after 9 am (GMT+8 Hong Kong time) on a Friday, your order will likely be shipped out on the following Monday.


Will I have to pay international taxes & duties?

Mazzucato is proud to provide our customers with FREE GLOBAL SHIPPING as well as covering import duties and taxes.


I NEED TO CHANGE SOMETHING ON MY ORDER

 

Warranty

If you need to change or cancel your order, please contact us immediately by emailing info@mazzucatodesign.com. Once our warehouse has processed your order, we will be unable to make any changes.


 

We offer a 2-year warranty on all of our watches.